Back to overview

Maintenance & Support

So your project always stays secure, fast and up to date — without you having to worry about it.

After launch the real work begins. We take care of hosting, updates, security and performance — so you can focus on your core business.

If you have questions or problems, we are here for you. No ticket system, no waiting in queues — you reach us directly by phone or email. Many of our clients particularly appreciate that we do not discuss complex topics for long, but simply solve them.

At a glance

Cancel monthly
Daily backups
Fast response time
Monthly reporting
Dedicated contact person
Free consultation

What we offer

01

Server Hosting & Management

Reliable hosting on your own or rented servers. SSL certificates, DNS configuration, email setup — everything from one source. We take care of the infrastructure, you focus on your business.

02

Regular Updates

CMS updates, plugin updates, framework updates and security patches. We keep your software up to date and test every update for compatibility before installation.

03

Performance Monitoring

Monitoring of loading times, server load and uptime with automatic notifications. If something stands out, we react before you notice.

04

Security Audits

Regular security reviews, firewall configuration, DDoS protection and protection against common attacks like SQL injection and XSS.

05

Automatic Backups

Daily automatic backups of your website and database with retention over several weeks. Easy recovery in emergencies — in minutes instead of hours.

06

Further Development

New features, design adjustments, integrations or optimisations — we continuously develop your project further. Small changes often on the same day.

07

Emergency Support

Server down? Website hacked? Critical error? We react quickly — typically within a few hours, even outside regular business hours.

08

Reporting & Transparency

Monthly reports on completed updates, server status, performance metrics and completed tasks. You always know what we are doing for you.

How your project works

1
Step 1

Assessment

We analyse the current state of your website or app: server, software versions, security vulnerabilities, performance issues and backup situation.

2
Step 2

Maintenance Plan

Based on the analysis we create an individual maintenance plan: what needs updating when? How often should backups run? What monitoring alerts to set up?

3
Step 3

Setup & Migration

If needed we migrate your website to a better server, set up monitoring, configure automatic backups and harden security.

4
Step 4

Ongoing Support

From now on we regularly take care of updates, monitor the server and respond to issues. You have a dedicated contact person.

5
Step 5

Monthly Reporting

You receive a monthly report: what was done, how performance and security stand, and what we recommend next.

Technologies we use

DockerNginxApacheLinuxCloudflareRedisMySQLPostgreSQLLet's EncryptHetznerIONOSeasyname

Frequently Asked Questions

How much does maintenance cost per month?
It depends on the scope. A basic package with updates, backups and monitoring starts from approximately €50/month. More comprehensive packages with further development and priority support are discussed individually.
Do I have to sign a long contract?
No. Our maintenance contracts are cancellable monthly. We want you to stay with us because you are satisfied — not because you are contractually bound.
Do you also maintain websites you did not build?
Yes! We also take over maintenance of existing WordPress sites, WooCommerce shops and other web projects. We first do an assessment and give you an honest evaluation.
How quickly do you respond to problems?
As quickly as possible. Critical issues (server down, security incident) are handled as fast as we can. For non-critical requests we usually get back to you shortly. But we are also only human — in exceptionally high demand situations it may occasionally take a bit longer. We always get back to you promptly.
Can I also commission individual updates?
Yes, you can also commission individual updates or adjustments without a maintenance contract. A regular maintenance contract is more cost-effective and secure in the long run though.

Ready for your project?

Let's bring your idea to life together. The initial consultation is free and non-binding.